Social trading service, ‘macaso’ from the staple of Japan-based retail forex broker Excite One, is facing technical issues. In last one month, this is the second instance when the newly launched service is facing problems. The company also confirmed this through a number of notices on its website.
Log In Problem
The Japanese forex broker, who was earlier called as ArenaFX, indicated in its portal that its macaso is facing technical issues. The company pointed out that the issue is connected with the log in of the social trading service. The firm indicated that it is investigating the issue and it took over an hour to come out with the second notice. The company revealed the discovery of the service without offering any details on the nature of the issues that affected the service.
The social trading service was effected on March 22 as well, macaso service was not available to users for several hours as they could not log in. The forex broker has introduced the service early this after a number of delays on the launch. For example, Excite One indicated the launch of its service in the 2018 summer. However, the company could not keep up its promise and urged traders to remain patient in August the same year. This was mainly due to the delay in the rollout of its social trading service.
Implement Certain Settings
The Japanese broker firm introduced macaso enabling traders to follow signal providers. Alternatively, they could trade on their own discretion too. Though there is no need for a minimum deposit, traders should meet margin criteria. This is required for the signals that they have decided to follow and trades that they have selected to enter.
The company also provided options for users to execute certain settings with respect to protecting their account balance. Based on the rigorous criteria, Excite One has promised that macaso will provide 100 signal providers to start with. This included automated programs and manual traders. At the same time, there is no restriction on traders, who can manage several signal providers. However, this depends on how many signal providers the user accounts can manage.