Leading enterprise technology provider NCR Corporation has announced a collaboration with Allegacy Federal Credit Union (FCU) as it transitions to a data-driven organization. The company says FCU will leverage Google Cloud’s analytics solution for the partnership.
NCR will be providing several disparate data sources across Allegacy FCU’s enterprise, providing data visualization tools to enable its leadership team to make important decisions on customer care enhancements, new product introduction, and strategic decisions in marketing.
Allegacy FCU To Improve Its Overall Financial Strength
Additionally, Allegacy FCU can utilize data to offer members insights to reach their saving goals, develop spending plans, and boost their credit scores. The data can enable them to improve their overall financial strength.
President and Chief Executive Officer of Allegacy FCU, Cathy Pace, commented on the partnership. “We had a wealth of data available across the credit union, but it was previously siloed and largely unactionable,” She stated.
She added that the collaboration will enable the company to build a foundation to lead with data in all aspects of its business. This will lead to a more personalized member experience and smarter business decisions. Additionally, the partnership will allow the company easily adapt to the market changes and position itself well for better customer satisfaction.
More Financial Institutions Are Realizing The Power Of Cloud Computing
General Manager of NCR Digital Banking, Doug Brown, stated that members want all the interactions to be hyper-personalized. But this is not possible without real-time, reliable data.
But by collaborating with Google Cloud and NCR, Allegacy FCU will be taking the right steps to ensure that data is actionable, which drives innovation and unlocks predictive insights.
Head of retail banking at Google Cloud, Zac Maufe, stated that more financial institutions are realizing the power of the cloud for deriving insights and processing data for better decision making. He added that Allegacy FCU will leverage cloud technology and analytics.
NCR enables financial institutions to bridge physical and digital operations, allowing them to easily connect with consumers anytime, anywhere. NCR brings innovative solutions into the picture, simplifying and optimizing banking experiences for both the staff and customers. NCR offers an effective end-to-end infrastructure for customers to enable them to easily link to the broader enterprise.