The monitoring website Downdetector showed over 36,000 incidents of people reporting various issues with Instagram. The problems lasted for almost two hours on October 8 and came just days after the social media network suffered a massive six-hour outage that was caused by an error in routine maintenance on its network of data centers.
Facebook apologized to users struggling to access picture feeds and send messages. The company said that the issues that blocked access to its applications and services for many users were fixed within two hours.
On Friday, some of the users could not load their Instagram feeds. On the other hand, some users could not send messages on Facebook Messenger. Facebook said in a tweet:
“We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”
We know some of you may be having some issues using Instagram right now (🥲). We’re so sorry and are working as quickly as possible to fix.
— Instagram Comms (@InstagramComms) October 8, 2021
People quickly took to Twitter to share many memes about the second Instagram disruption in a week. Minutes after 10 pm BST the company said that all those issues had been fixed.
things have been fixed, and everything should be back to normal now. thank you for bearing with us (and for all the memes this week 🙃)
— Instagram Comms (@InstagramComms) October 8, 2021
Instagram, Facebook, and Messenger were affected by “a configuration change that affected people globally”. The latest outage was not connected to Monday’s disruptions according to the company.
Downdetector showed over 36,000 incidents of people reporting issues with the photo-sharing app Instagram on Friday. Over 800 other users reported issues with Facebook’s messaging platform. Downdetector tracks outages by collating status reports from many sources, including the user-submitted errors on its platform.
The latest usage is believed to have affected a bigger number of users than reported. The outage on Monday was the biggest ever seen since it blocked billions of Instagram, Facebook, and WhatsApp users from access the apps.
