DMM FX, a Japan-based brokerage service, has recently confirmed a data leak that has affected a select number of its customers.
Acknowledging The Leak
According to the statement, on the 14th of August, 2020, the company became aware of a data leak regarding participants that took part in three of its virtual (demo) Forex trading campaigns. The leaked information included details of each individual trader, such as their IP addresses at registration, as well as email addresses.
This data was accessible via the Internet, even though the data shouldn’t have been accessible through this means. Even so, the broker tried to put the public at ease, stating that sensitive client information, such as addresses, names, personal information, and bank account data used for the prices of this demo trading campaign was still protected.
The Affected Parties
DMM FX stated that it had started an investigation into the issue the moment it discovered this problem. Furthermore, the broker had promptly deleted the sensitive information that was available for viewing, as well.
As for exact details, DMM FX explained that the data leak had affected traders that took part in one or more of the three demo trading campaigns. The first campaign conducted was from the 14th of January, 2019, to the 16th of February, 2019. The second campaign spanned from the 11th of November, 2019, all the way to the 11th of December, 2019. The final of the three campaigns took part from the 10th of February, 2020, to the 10th of March, 2020.
Compensation And Promises Of Correction
In total, the broker had recorded 73,449 units of information being made available by this data leak. However, DMM FX was quick to point out that the currently ongoing demo trading campaign, which started on the 10th of August, 2020, and will end on the 8th of September, 2020, were not affected by this data leak.
DMM FX was quick to apologize to its customers for any inconvenience this may have caused them. In order to try and compensate for the dilemma, eligible customers will be sent a gift certificate from Amazon. DMM FX made sure to stress how it has taken this situation seriously. As a testament to this, the broker will review employee education and the management system when it regards to how the business deals with information security and customer information. This, of course, is to make sure this never happens again.
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