FOREX.com, a Japan-based retail FX brand of Gain Capital Holdings Inc, has issued out a brief notice on Sunday. This notice addressed a cyber incident that occurred earlier this year, confirming that it had happened. FOREX.com warned that this incident might have caused unauthorized access to the personal data of clients.
The Public Statement
On the 14th of April, 2020, it was discovered that the network for Forex.com Japan might have been accessed via an unauthorized third party, and potentially had the personal data of its clients viewed. The broker immediately blocked access to the systems involved in a bid to protect the personal data of said clients, as well as resolve the issue. After blocking, the broker initiated an in-depth investigation and further notified the relevant parties. During this time, the authorities were notified as well.
As it stands now, the company has stated that the matter will be investigated further. Forex.com Japan has also indicated that its clients will be informed, should there be new information made available, but at this point in time, the company recommends its users to change the passwords of their accounts.
The Grim Truths
Within the notice, the company gave profound apologies for the concerns and inconveniences this had caused. Forex.com assured the public that it has taken the matter very seriously, and gave its assurances that its data security measures will be implemented during this time. The company stated that it values the relationship with its customers, thus urging them to contact Forex.com should they have any questions or are in need of assistance.
The world of cybersecurity operates much like conventional security. Increasing security measures isn’t a surefire way to never be hacked; rather, it discourages the small-time players from attempting it, while also making the heavyweight criminals seek pastures that’d be more profitable. With so much money rolling through the financial industry on a daily basis, an intrepid group will inevitably attempt to breach an exchange. By virtue of quantity, one of these attempts will be successful.
Better Safe Than Sorry
With any luck, no real form of loss of personal information had occurred. Still, users of FOREX.com are urged to take all the necessary measures to ensure the safety of your private information. This includes the close monitoring of your financial and credit reports during this time to ensure that no suspect activities have been recorded. Furthermore, it’s essential to stay calm during this event, as losing your cool will make you do things that aren’t necessarily good for your financial wellbeing.